The eCRM toolbox is here to support you in operating Ask Team Clean in your country. It provides you, for example, with general information such as Ways of Working and Organization, an overview of available services and campaigns, reporting options, and some member insights.
The eCRM toolbox is owned by the global eCRM Team. Access is provided to eCRM Country Managers, local agencies, and other relevant stakeholders.
For toolbox access and further questions, please contact Laura Llamazares, Jil Schlottbom directly. Your feedback is valued!
The eCRM toolbox
- Gives guidance to implement, operate and navigate the Ask Team Clean program in your country.
- Governs the framework for localization of standardized content.
- Describes the member experience and member journeys with Ask Team Clean on and outside the platform.
The eCRM toolbox not only provides you with exciting insights into the platform but also gives you the tips and tricks for optimizing your platform and communication performance as well as giving you an inspiration for upcoming measures.
If anything is not clear please reach out to your known contacts: Laura Llamazares, Jil Schlottbom
- I'm new at Ask Team Clean
- I need inspiration
- I want to improve my Ask Team Clean KPIs
Check out for more information and details about Ask Team Clean.
We prepared a couple of documents for you to download and make yourself familiar with your contacts, roles and responsibilities within Ask Team Clean.
We prepared a couple of documents for you to download and make yourself familiar with the Global Ask Team Clean schedule.
You find all playbooks and guidlines for Ask Team Clean in the Collaboration section.
We created a Step-by-Step Roll-out Guide along with further documents that provide more information and details.
We created Ask Team Clean brand guidelines to achieve a consistant look and feel accross the various touch points, as well as to help local markets and/or partners designing new material fitting to the brand.
Meaningful partnerships is great for acquiring new members and also keeping existing members active. Therefore, check out our Partner Management section for more information.
You can find all existing articles in the Article Repository (the archive), as well as all the new monthly articles in our sharepoint
You can find the SEO keywords in the most recent quarterly keyword research, which are located here. Please don´t forget to integrate them when localizing the content!
No, as the purpose of the keywords is to create and track relevant SEO articles, only the SEO articles do have keywords in order to position ourselves in a SEO article. The Global Content Plan helps you to find out which articles are SEO, which ones are Hub or ME etc.
At the momento we have:
- SEO articles
- HUB articles
- Member exclusive articles
We have several campaigns that you can use for member acquisition, such as Product Sampling, Product Tests, Sweepstakes, Coupons, eBook or Member-gets-Member Activation. Check out our section of Services & Campaigns to find out which tool fits best for your market.
To keep your members active and loyal, you can make use of the features and functionalities explained in our section of Services & Campaigns. These are campaigns and services such as Product Sampling, Washlabel Scanner, Product Tests, Coupons, Sweepstakes as well as Marketing Automation Journeys.
Data capture is crucial for the success of Ask Team Clean. In the Services & Campaigns section you should look deeper into the different tools such as the Questionnaire or Persona Quiz to find the right one for you.
We have created a Standard Reporting for section for Ask Team Clean to learn more about the performance by using our Ask Team Clean dashboards. We prepared different dashboards depending on your needs or purpose and. Check them out in Starndard Reporting section.
To have access to the Ask Team Clean dashboads, please visit the Help Files from the Manuals & User Guides in the Reporting Section.
You can access all the SEO dashboards here:
DE: https://datastudio.google.com/s/okfmOUJJErs